FAQs

Please read our full FAQ page to find answers to the most commonly asked questions!

Are all items officially licensed?

Yes, we only sell 100% officially licensed products so rest assured you'll only find the best curated selection of authentic goods at Gacha Galaxy!

Are items new or used?

All items we sell are brand new. We do not sell used items.

Where do you ship from?

We are located in the USA so your items will be delivered fast and tariff-free!

When will my order ship?

Orders are generally shipped within 1-2 business.

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